How to restore your Zen account

Yandex.Zen is a popular blogging platform that gives users the opportunity to post articles, videos and other types of content, as well as earn money from it. But sometimes users face the problem of losing access to their accounts. In this article, let's look at the main reasons for losing access and steps to help you recover your account.

Reasons for losing your Zen account

1. Violation of content publishing norms: Yandex.Zen adheres to strict rules regarding the quality and content of materials. If an author violates these rules (for example, by posting unoriginal content, violating copyrights or publishing prohibited information), their account may be blocked or deleted.

2. Inactivity: If an account remains inactive for a long period of time (e.g. more than a year), it may be temporarily deactivated.

3. Lost login and password: Sometimes users simply forget their credentials. In this case, account recovery is easier than in other circumstances.

Account Recovery Algorithm

1. Open the support page: Go to the official website of Yandex.Zen and open the support section. This page will present typical problems and solutions. Try to find the answer to your question.

2. Following the recommendations: If you have found a solution to your problem, follow the suggested instructions. You may be able to regain access without contacting support.

3. Contact technical support: If the suggested steps did not help, open a chat with technical support. Explain the problem, and specialists will help you restore your account.

4. Authentication procedure: In case monetization has been enabled on the account, the technician may request to go through an authentication procedure. This usually includes:

• Sending a photo with a document (such as a passport).
• Answering test questions, if they were set up during registration.

5. Waiting for a decision: After contacting the support team, you will need to wait while the specialists check the request and restore the account. This usually takes a few hours. However, it is important to remember that support works on weekdays from 9:00 to 21:00 Moscow time.

Why do I need a Zen profile?

Yandex.Zen is a platform that allows users to earn money by creating and distributing content. Many authors use Zen to create blogs, promote brands, and generate advertising revenue from their publications.

A profile on Zen also gives you access to analytics, audience engagement tools, and the ability to grow your audience using the platform's algorithms.

It's important to remember:

• Account recovery may take some time.

• Support is only available on weekdays and during limited hours.

• Follow the support team's recommendations and authenticate if necessary to restore monetization. Following the rules and being active on the platform will help you avoid losing your account and maximize all the possibilities of Zen.