How to restore your RuTube account

If you have faced the problem of losing access to your RuTube account, whether it's a forgotten password, account lockout or deletion, there are several ways to restore access. Let's see how you can solve this problem.

Password Recovery

If you have forgotten your account password, follow these steps:

1. Go to the RuTube home page.
2. In the upper right corner, click on the “Sign in” button.
3. In the window that appears, enter the e-mail address or phone number specified during registration.
4. Click “Continue”.
5. Under the input field there will be a link “Forgot your password?”. Click on it.
6. A password recovery code will be sent to the email address or phone number specified during registration. If the letter did not arrive, or you do not have access to the specified email, you can contact RuTube technical support via email: [email protected]. In the letter describe your problem, and the platform specialists will give instructions on how to restore access.

Restore account after blocking

If your account has been blocked, it is usually due to a violation of the rules of the user agreement. In such a case:

1. Write an e-mail to RuTube support service at [email protected].
2. In your letter, describe your situation in detail, specify your login or e-mail address with which your account was registered.
3. Support staff will review your request and inform you about the decision.

Restore your account after deletion

If you deleted your account yourself, you can only restore it within 180 days of deletion. To restore:

1. Write an email to [email protected].
2. Include your username in the email and explain the situation.
3. Confirm that you want to restore your account within 180 days.

Conclusion

The process of account recovery on RuTube is quite simple. If you forget your password, you only need to use the recovery function via email or phone. If your account has been blocked or deleted, you need to contact support to resolve the problem.